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Why HBOGo has stopped work?

 
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activatehbo
Lesser Ninja
Lesser Ninja


Joined: 29 Jan 2018
Posts: 26



PostPosted: Thu May 31, 2018 11:26 pm    Post subject: Why HBOGo has stopped work? Reply with quote

Hi,

My HBOGo activate device has stopped working suddenly is, it was playing okay then it suddenly has stopped playing. What should i do? I have activate the hbogo on my device.Please let me know if anyone has any idea about this problem.

Thanks
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madelynpowell
Lesser Ninja
Lesser Ninja


Joined: 04 Jan 2018
Posts: 39



PostPosted: Fri Jun 01, 2018 2:08 am    Post subject: Reply with quote

Hi,

Following These Steps to fix this issue:

Step 1: Check for HBO GO updates

Step 2: Clear the cache and data
From the Android TV home screen, go to Settings > Apps > HBO GO.
Select Clear cache, and then select OK to confirm.

Step 3: Uninstall/reinstall HBO GO
Uninstall HBO GO from your Android TV (Settings > Apps > HBO GO > Uninstall).
Go to the Play Store and reinstall HBO GO.

Step 4: Restart your devices
Unplug your Android TV.
Unplug the power from your network devices (modem, router, etc.).
Reconnect the power to your modem and then your router. Let each device power up before connecting the next.
Plug your Android TV back in.

HBO Go Activate Device | HBO Go Roku Activate | HBO Go Customer Service Phone Number
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